Frequently Asked Questions about CHME
Find out about how CHME works with your insurance. Get more information about CHME equipment, how you can get equipment from CHME, CHME’s return policy, training for CHME equipment and how CHME can help you if you have an equipment malfunction.
How to Place an Order with CHME
Get a quick overview of ordering with CHME, including initial referral, clinician assessment, authorization and delivery.
Download Ordering Guide
Download General DME Rx
Download Enteral Rx
Download Respiratory Rx
Download NPWT Rx
Download HFCWO – Afflovest Rx
Community Health Accreditation Partner (CHAP)
CHME is accredited by CHAP, an independent, nonprofit accrediting body for home and community-based health care organizations.
California Department of Health Care Services (DHCS)
Get information about CA DHCS services for individuals, DHCS providers and partners. You will also find forms, information about health-related laws, publications, data and statistics. It is also a good source of information about Medi-Cal.
Medicare Site
The Official U.S. Government site for Medicare where you can sign up for Medicare, change Medicare plans and understand your Medicare costs. It also has information about Medicare drug coverage (Part D), supplements and other insurance, how to file claims and appeals, how to manage your health. You can also find Medicare-related forms, help and resources.
Medicare Guide
This handbook is a guide to Medicare coverage. It provides information about Medicare enrollment, how Medicare works, how to sign up for Medicare, what Medicare covers and Medicare Advantage Plans (Part C) & other Medicare Health Plans.
MDA
MDA is leading the fight to free individuals — and the families who love them — from the harm of muscular dystrophy, ALS and related muscle-debilitating diseases. Get more information about MDA and it’s San Francisco Office.
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Afflovest
Afflovest is an HFCWO (High Frequency Chest Wall Oscillation) device that helps against Cystic Fibrosis and Neuromuscular Conditions. Now available via CHME.
Watch on YouTube
Jazzy 600 ES User Manual
User manual for Jazzy 600 ES power wheelchair from Pride manufacturer
Download user manual
CHME Survey
At CHME, we are reaching out now in hopes of getting your feedback for a new CHME partner, AIM 360.
AIM 360 is a new company interested in providing adaptive mobility and activity equipment and accessories. AIM 360’s goal is to allow individuals to live a lifestyle you want thanks to products that support your favorite outdoor recreation, travel, day-to-day activities and sports.
We’d love your help in learning how AIM 360 can best do that.
Please take just 10 minutes to fill out this anonymous survey.
Thank You!
Start survey
Public Safety Power Shutoff (PSPS) Messaging for DME Clients
As wildfire season is upon us in California, many agencies are looking for ways to reduce the risk of these events. One strategy, executed by PG&E, is the implementation of the Public Safety Power Shutoff (PSPS) Program, in which power will be shut off in select areas when hazardous wildfire conditions are forecasted.
This is a concern for everyone, but puts those using electrical medical equipment at higher risk.
Download PSPS Guidance for DME Providers
PG&E’s Medical Baseline Program.
Apply for PG&E’s Medical Baseline Program.
PG&E’s web site
Coronavirus 2020
Interim guidance that may help prevent 2019-nCoV (coronavirus) from spreading among people in homes and in communities
Download guidance
Cubby Bed
Cubby Beds come with best-in-class sleep, safety, and sensory features for children with special needs. It helps with sensory processing issues and protects against wandering and elopement, fall risk, self-injury, and more. Children and adults with Autism, Sensory Processing Disorder, Epilepsy, Cerebral Palsy, Down Syndrome, and other diagnosis can benefit from having a Cubby Bed. Best of all, most Cubby Beds are covered by Insurance and Medicaid. Now available via CHME.
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